<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=868268022595156&amp;ev=PageView&amp;noscript=1">
MedSmart Insurance
On-Demand Webinar

Two Businesses, One Compliance Line

For pharmacy owners who also own — or are weighing — a Medicare agency. Watch the full replay below, then keep the compliance takeaways close. Educational only, not legal advice.

Get help with your setup Own a pharmacy and an agency? Tell us about it and we’ll help.
Short on time?

Jump to the moments that matter

The full session, broken into quick highlight clips. Start anywhere. Educational only — not legal advice.

The one rule & the stakes

The one rule

Commissions stay with licensed agents — everything follows from that.

Why the stakes are real

“Don’t chance it — it’s not worth it.” One OIG flag can be devastating.

You might be doing this now

Three setups that quietly stack up risk.

How to do it compliantly

Educate first, then hand off

The compliant path from the counter to enrollment.

Ask “which pharmacy first?”

The one question that keeps a comparison compliant.

Lab coat vs. agent hat

You can be both — just never in the same moment.

The practical stuff

Recording saved the agent

Every grievance, every time — why you shouldn’t fear recording.

Disclose to your carriers

On your attestations — honestly, and every year.

Rent space the safe-harbor way

FMV, in writing, never tied to enrollment volume.

Get started before AEP

Getting licensed? Start early

The runway is longer than it looks — start now.

Do the math before you go all in

Honest operator advice from Joe on the appointment-based model.

The compliance takeaways

What to keep close

If you own both a pharmacy and a Medicare agency, these are the points worth remembering.

Commissions stay with licensed agents

The one rule that covers most of it. You can still help every patient — the clean line is clean commissions and clean separation between the two businesses.

Educate first, then hand off

The pharmacy educates (windows are open, help exists — no plan names). The patient raises their hand. A licensed agent takes it from there.

Ask before you narrow

“Which pharmacy do you want to use next year?” Ask it first — or showing only the plans your pharmacy takes can look like steering.

AKS is criminal — find a safe harbor

The only safe place to be is a safe harbor: be a licensed agent, or an FMV space rental that’s never tied to enrollment or referral volume.

Disclose the conflict to your carriers

Carriers already ask on their attestations. Answer honestly, disclose the ownership, and re-attest every year.

Getting licensed? Start early

Study, test, AHIP, carrier certs, fingerprinting, blackout dates — the runway is longer than it looks. If AEP is the goal, now’s the time.

Two ways to partner

We provide the licensed agents and plug the compliant MedSmart process into your pharmacy — or we help you get your own team licensed with hands-on coaching. Either way, we help you run it clean.

Get started
Educational only — not legal advice. This webinar and page are for education and do not create an attorney-client relationship. Fraud-and-abuse law turns on the specific facts of your structure. Before you build or change anything, have a qualified healthcare-compliance attorney review it.