| Time | Topic |
|---|---|
| 5 min |
Welcome & why we chose TBI
How MedSmart evaluated the market and why TBI came out on top. Setting the stage for everything that follows.
Nick BrookeJoe Williams
|
| 8 min |
Who is TBI — 50 years, national footprint, one-stop shop
Second-generation, family-run independent brokerage. What a full-service contracting partner actually looks like — and why it matters for your Medicare practice.
Scott Christie
|
| 10 min |
Your new all-in-one platform — everything in one place
Contracting, quoting, commissions, compliance, and client management in one place — and how seamless it is to migrate from your current system.
Scott Christie
|
| 15 min |
Getting licensed — built for pharmacy staff who are already busy
This path meets you where you are. On-demand study you can do on your lunch break, during a commute, or between patients — bite-sized sessions, no multi-day hotel training. Real-world sales coaching after you pass. What comes after licensing: NPN, fingerprinting, E&O, first sale. Misty and the TBI team beside you every step.
Misty White
|
| 7 min |
Compliance, incentives, and support that grows with you
Former DOJ Anti-Kickback Statute expert on TBI's compliance team. Brokerage bucks for marketing. AHIP and E&O reimbursement. ServiceLink. Agency builder — how to scale your book without doing it alone. Carrier specialists who actually pick up.
Scott Christie
|
| 8 min |
PioneerRx in action — how your pharmacy becomes a Medicare engine
Live walkthrough of how MedSmart identifies Medicare-eligible patients inside PioneerRx, pre-educates them before they reach the counter, prompts staff at the right moment, and routes the appointment automatically. Zero extra workflow steps.
Joe WilliamsNick Brooke
|
| 10 min |
Live Q&A — bring your toughest questions
All presenters
|